masa

a masa plan · text booking

your hands are busy.
your texts still get answered.

Your clients text a number to book, the same way they text you now. It answers in seconds, offers your real open times, takes the deposit, and sends the reminders. You finish the appointment in front of you.

set up my line → — you do the work. it books the next one.

No commission on your bookings, and no fees added to your clients. Deposits go to your own Stripe account.

see it live

what your clients text, and what it says back

gray = your client · color = the assistant

books it

any time saturday for a fade?
You're texting Luna Studio's automated booking assistant. I've got Saturday at 10 or 12:30. Want one?
10
Saturday at 10am for a fade. It's $40: $15 to book, $25 in the shop. I'll hold it about 15 minutes, and you're booked once the deposit's in. pay link

you get new booking · sat 10am · deposit paid ✓

answers questions

where are you? is there parking?
You're texting Luna Studio's automated booking assistant. We're at 1234 E Cesar Chavez Ave, and there's street parking out front. Want me to find you a time?
what are all the times friday
Friday's wide open, every half hour from 11am to 5pm. What time works?

moves it, by your rules

can i move my saturday to thursday
Move your Saturday 10am fade to Thursday at 11am?
yes
Done: Thursday at 11am. Your deposit carries over, so there's nothing to pay now.

you get moved · sat 10am → thu 11am

hands you the rest

do you do color?
Color isn't something I can book, so I've passed your question to Luna and she'll get back to you.
ok thanks
Anytime. If you want a cut in the meantime, just say when.

you get a text with their question and their number

Example conversations for a made-up shop, written the way the assistant answers in our tests. It says it's automated in its first reply, offers only times that are really open, and asks before it changes anything.

what you get

fewer DMs, fewer no-shows

answers for you

a text line that books

It offers real open times, holds the one they pick, and answers the questions you get all day: prices, hours, where to park.

protects your time

deposits and reminders

Nobody's booked until the deposit is paid. A reminder goes out the day before, and moving or cancelling follows your own rules.

fills the gaps

a waitlist that texts back

When someone cancels, the people who asked for an earlier time get offered the open spot.

how it works

four steps — you only do two

you

Send me your menu, prices, deposit and hours. Most of it is already on your Booksy or Instagram.

masa

I set up your number, a page with your menu, and the assistant. Carriers take about two weeks to approve a new business number.

you

You try it yourself first, and say yes when it sounds right.

yours

Clients text, it books, and the deposits land in your Stripe.

the plan

one price. i run the whole thing.

$450 setup  +  $200 / month

  • Your own booking number, so your personal cell comes off your profile
  • Booking, deposits, reminders, moves, cancels and a waitlist, all by text
  • A page with your menu, hours and a "text to book" button
  • Answers from your own policies, and a handoff to you for everything else
  • Menu, price and hours changes whenever you need them
  • No commission, no marketplace, no fees added to your clients
Founding rate: the first five shops keep $200/mo for as long as they stay, even if the price goes up. Already on a masa plan? The setup is free.
set up my line → — no lock-in, ever

$450 to set up. The $200/mo starts once your line is live. Texting and card processing bill to your own accounts at cost.

my promise

low risk on your side

you own it

The number, the Stripe account and the client list are in your name. Leave anytime and take all of it.

it doesn't make things up

It only offers times your calendar really has, never invents a price, and passes anything else to you.

two weeks on real clients

If it doesn't sound like your shop, we switch it off and your texts land on your phone like they do today.

questions

before you start

do my clients know it's automated?

Yes. It says so in its first reply, and it never pretends to be you. If someone asks for a person, it passes them to you.

what if it gets something wrong?

It can only offer times that are really open, and it quotes only your prices. When it isn't sure, it hands the conversation to you instead of guessing.

can it work with Booksy?

Not safely side by side. Booksy doesn't keep an outside calendar in sync, so both could sell the same time. We'll talk through moving over, or blocking times by hand.

can clients send a photo of the style they want?

Not yet. Today it tells them to show you at the appointment. Sending photos straight to you is next on the list.

does it speak Spanish?

Yes. It answers in the language your client writes in.

what do you need from me to start?

Your menu, prices, deposit and hours, and about an hour with me to set up your accounts in your name.

ready?

want your texts answered while you work?

Tell me a little about your shop. I'll get back to you personally, usually the same day.

set up my line →